FAQ

Frequently Asked Questions | 1 Day Cruise Athens to Hydra, Poros & Aegina

Can I make an online booking?

Yes. You can book your cruise directly through our website in just a few simple steps.

If you need any assistance before booking, please contact us at [email protected] or call us at (+30) 210 45 11 666. Our team will be happy to assist you with your reservation.

Which islands do we visit with 1 Day Cruise?

The cruise visits three beautiful islands of the Saronic Gulf: Hydra, Poros and Aegina.

Each stop offers free time for sightseeing, shopping and exploring the island’s unique character.

Is lunch included in the cruise?

Yes. A buffet lunch is included in the price of your cruise and is served onboard during the day.

You can also enjoy drinks, snacks, and refreshments from the ship’s bars while cruising between the islands.

If you have any dietary requirements, food allergies, or special meal requests, please let us know in advance and we will do our best to assist you.

Is hotel transfer included?

Hotel transfer is not included in the standard cruise price.

You may add round-trip hotel transfer during the booking process, depending on your hotel location and availability.

How can I pay for my reservations?

We offer several payment options for your convenience.

You can pay securely online using a credit or debit card, PayPal, or our direct payment link. Payment by cash or credit card is also available at our office or on the day of the cruise.

If you experience any issues during the booking process, please contact us and our team will be happy to assist you, +30 210 45 11 666 or [email protected]

Do you offer special rates for children and infants?

Yes. Child and infant tickets are available for eligible age groups.

Children aged 4–12 travel with a child ticket, while infants up to 4 years old travel free of charge.

Can I receive a receipt?

Yes. Your booking confirmation email serves as confirmation of your reservation.

An official receipt can be provided upon request after payment or on the day of the cruise.

Do you offer organized excursions on the islands?

Yes. Optional excursions are available in Hydra and Aegina and can be booked onboard at an additional cost.

Our crew and guides will be happy to provide information about the available tours during the cruise.

Can you arrange birthdays, celebrations, or special occasions onboard?

Yes. Special occasions such as birthdays, anniversaries, and private celebrations can be arranged onboard upon request.

Please contact us in advance, and we will be happy to discuss the available options and help make your day even more memorable.

Why haven’t I received a reply to my email?

Please check your spam or junk mail folder, as our replies may occasionally be filtered by your email provider.

If you have not received a response within a reasonable time, please contact us again by email or phone and we will be happy to assist you.

What is your cancellation policy?

All cancellation requests must be submitted by email and confirmed by 1 Day Cruise at [email protected].

• 10 days or more before departure: Full refund
• 5–9 days before departure: 50% refund
• 0–4 days before departure or no-show: No refund

A €15 processing fee applies to all refunds.

Refunds are issued to the original payment method.

In the event that 1 Day Cruise is unable to operate the cruise, all amounts paid will be refunded in full.

Due to adverse weather conditions or circumstances beyond our control, the itinerary may be modified without prior notice. In such cases, no refund will be provided for changes to the islands visited or the cruise route.