Privacy Policy

Last Updated: 03 July 2026

At UNIQUE DESTINATION TRAVEL ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε. (a Greek Single-Member Private Company incorporated under the laws of Greece) (hereinafter referred to as “the Company”, “we”, “our” or “us”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, process, store and protect your personal information when you visit www.1daycruise.gr, contact us, make a booking or use any of our services.

Our aim is to ensure that your personal information is handled responsibly, transparently and in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Greek legislation.

This Privacy Policy applies to all visitors, customers and users of our website and services.

Information We Collect

Depending on the services you use, we may collect personal information including:

Full name
Email address
Telephone number
Nationality where required for travel services
Hotel or accommodation details where transfer services are requested
Booking details, including cruise date, selected service and number of passengers
Billing information
Payment transaction information (excluding full payment card details)
Customer communications
Special requests voluntarily provided by the customer
Reviews or feedback submitted by customers
IP address
Browser, device and technical information
Website usage information collected through cookies and similar technologies

We collect only the information necessary to provide our services, manage bookings, communicate with customers, comply with legal obligations and improve the overall customer experience.

How We Collect Information

We may collect information directly from you when you:

Make an online booking.
Complete a contact or enquiry form.
Contact us by email or telephone.
Request customer support.
Provide hotel or pickup information.
Submit reviews or feedback.
Communicate with us before or after your booking.

Certain technical information may also be collected automatically when you browse our website through cookies and similar technologies.

Why We Process Your Personal Data

We process personal information for the following purposes:

To process and manage bookings.
To provide the requested cruise or travel services.
To organise hotel pickup and transfer services where applicable.
To communicate booking confirmations and operational updates.
To respond to enquiries and customer support requests.
To process secure online payments.
To issue invoices or receipts where required.
To improve our services and website.
To maintain website security and prevent fraud.
To comply with legal, accounting and tax obligations.
To analyse website performance and improve the user experience.
To measure the effectiveness of advertising campaigns.

We do not use your personal information for purposes that are incompatible with those described in this Privacy Policy.

Legal Basis for Processing

We process personal data on one or more of the following legal bases:

Performance of a contract – to provide the services you have requested.
Legal obligation – where processing is required by law.
Legitimate interests – including customer support, fraud prevention, website security, analytics and service improvement.
Your consent – where required by law, including certain cookies and similar technologies.

Where processing is based on consent, you may withdraw that consent at any time.

Online Bookings

Bookings made through our website are processed using the WooCommerce platform.

We collect only the information necessary to confirm your reservation, provide the requested service, communicate important booking information and comply with our legal obligations.

Customers are responsible for providing accurate booking information and notifying us promptly if any information requires correction.

Payments

Payments may be completed using secure payment providers including the Piraeus Bank Secure Payment Gateway, PayPal, Apple Pay and Google Pay, together with supported credit or debit cards.

When paying by card, customers are redirected to the secure environment of the selected payment provider.

Payment card information is processed directly by the selected payment provider using secure encrypted systems and is never stored on our servers.

Hotel Pick-up & Transfers

Where hotel or accommodation transfer services are available, we may collect accommodation details in order to organise transportation and communicate pickup instructions.

If a hotel is not listed or a customer is staying at an apartment, Airbnb or similar accommodation, we will provide the nearest available pickup location where possible.

Accommodation information is used solely for the purpose of arranging the requested transfer service and is retained only for as long as necessary to provide that service.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, enhance your browsing experience and better understand how visitors interact with our website.

Cookies help us remember your preferences, improve website performance, analyse visitor behaviour, maintain website security and measure the effectiveness of our marketing activities.

Where required by applicable law, non-essential cookies are used only after you have provided your consent through our cookie consent mechanism. You may change or withdraw your consent at any time.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Analytics and Website Technologies

We use trusted third-party technologies to help us understand how visitors use our website and to improve our services.

These technologies may include:

Google Analytics
Google Tag Manager
Meta (Facebook) Pixel
Google Maps

These services may collect technical information such as browser type, operating system, device type, approximate geographic location, pages visited, time spent on our website and interactions with our content.

Analytics information is primarily processed in aggregated or pseudonymised form to help us understand website performance, improve the user experience and measure the effectiveness of our advertising campaigns.

When interacting with embedded Google Maps, Google may process technical information, including your IP address, in accordance with its own Privacy Policy.

Sharing Your Personal Data

We share personal information only where necessary to provide our services or where required by law.

Your information may be shared with trusted third parties including:

Payment providers.
Cruise operators.
Transportation providers.
Website hosting and IT service providers.
Professional advisers where required.
Public authorities where disclosure is required by law.

All third-party service providers are expected to process personal information securely and in accordance with applicable data protection legislation.

We never sell, rent or trade your personal information.

International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented in accordance with the GDPR, including Standard Contractual Clauses (SCCs) or other legally recognised transfer mechanisms where applicable.

Data Security

Protecting your personal information is one of our highest priorities.

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure.

These measures include:

SSL encrypted website connections.
Secure hosting infrastructure.
Restricted administrative access.
Website security monitoring.
Regular software and security updates.

Although we take appropriate steps to safeguard personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on legal, accounting or operational requirements.

When personal information is no longer required, it is securely deleted or anonymised where appropriate.

Your Rights

Subject to applicable law, you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally applicable.
Request restriction of processing.
Object to certain processing activities.
Withdraw your consent where processing is based on consent.
Request a copy of your personal information in a commonly used electronic format.

We aim to respond to all privacy-related requests within the timeframes required by applicable data protection legislation.

Children’s Privacy

Our services are intended for customers making travel arrangements.

Passengers under the age of 18 must travel with a parent, legal guardian or another authorised responsible adult.

We do not knowingly collect personal information directly from children without appropriate authorisation where required.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites and encourage users to review their respective privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

Any updates will be published on this page together with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.

UNIQUE DESTINATION TRAVEL ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.

(a Greek Single-Member Private Company incorporated under the laws of Greece)

Athens, Greece

Website: https://www.1daycruise.gr

Email: [email protected]

Telephone: +30 210 45 11 666

Your Right to Lodge a Complaint

If you believe that your personal information has not been processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Greece, the competent supervisory authority is the Hellenic Data Protection Authority (HDPA).